Information Collection and Use
The Observer Group, Inc. recognizes the importance of protecting the information that we collect from its participants during the process of registering for interactive services, ordering products or services, or other areas of The Observer Group, Inc. Websites. It is our policy to use the information we acquire through the registration process or through user postings at our sites for internal business uses only, and we maintain appropriate security measures to keep this information private.
If you choose to register with The Observer Group Inc., we will ask for certain identifiable information, such as name, mailing address, valid email address. Based upon the personally identifiable information you provide us at registration, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your "account." We will communicate with you by email or as otherwise directed by you.
The Observer Group, Inc. will strive to keep personal information--such as your name or e-mail address--that you voluntarily disclose private. We will not share your personal information with third parties aside from entities that perform services for us, that either are bound to comply with our Privacy Statement or have comparable privacy policies that protect your information.
If you purchase a product or service from us, or through us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as credit card number, expiration date.) We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Certain information supplied by you to our Websites may be password-protected, and you should take appropriate measures to protect the secrecy of your password. If you use a computer in a public place or share a computer with others, remember to sign out and close your browser window when you finish accessing our Site in order to prevent others from accessing your personal information. You are solely responsible for the control and use of each password you create.
Personal information which you provide on bulletin boards or in areas that are accessible to other users could be collected and disclosed by others. The Observer Group Inc. cannot take any responsibility for such collection or disclosure.
The Observer Group may disclose information you have provided to us if we have a good faith belief that such disclosure is necessary (1) to comply with the law or with legal process served on The Observer Group Inc.; or (2) to protect and defend the rights or property of The Observer Group, Inc..
If we gather demographic information from you (for example, your age, education level or household income), we will not share that information in a manner that identifies you as an individual with any other entity, unless we let you know that at the time of collection. When we share demographic information with third parties, we will give them aggregate information only.
If you have any questions about The Observer Group, Inc. Privacy Statement, please:
Write to us at: The Observer Group, Inc.
Children's Online Privacy Information
These Websites are not intended for use by children under the age of 13. We do not intend to collect any personal information or data from individuals who identify themselves as being under the age of 13.
Involvement of parents: In accordance with the provisions of the Children's Online Privacy Act, in the event The Observer Group, Inc. does begin collecting any personal information or data from children under the age of 13, we will notify parents first, and will seek parental or guardian consent to collect, use and/or disclose certain personal information from children under the age of 13. A parent may review and have deleted their child's personal information, and may refuse to permit further collection or use of their child's information by contacting The Observer Group, Inc. as noted above. Parents may consent to our collection and use of their child's personal information without consenting to the disclosure of that information to others.
Our Commitment to Data Security
The Observer Group, Inc. has security measures in place to protect the loss, misuse and alteration of the information under our control. These include a firewall to prevent unauthorized access to our systems and maintenance of registration information in a separate database. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures reasonably designed to safeguard and secure the information we collect online.
In addition, personnel who have access to our database are trained to maintain and secure all information. Although we will exercise reasonable care in providing secure transmission of information between your computer and our servers, we cannot ensure or warrant the security of any information transmitted to us over the Internet.
When you enter sensitive information (such as credit card numbers) on our forms, we encrypt that information using secure socket layer technology (SSL).
How to Access or Update User Information
Users can access their personally identifiable information that The Observer Group, Inc. collects online and maintains by logging in to their password-protected profile/account at www.YourObserver.com and selecting "Edit/Update My Personal Info."
To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections to your information.
Site Use Data
The Observer Group, Inc. may also collect other information from users to the Websites such as the user’s IP address (the number assigned automatically to your computer whenever you use the World Wide Web), length of time spent on the Websites, and the pages accessed during each visit to the Websites.
The Observer Group, Inc. uses this information to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Links to Other Sites
The Websites may contain links to other web sites. Please be aware that The Observer Group, Inc. is not responsible for the privacy practices of such other sites. The Observer Group, Inc. encourages users to be aware that when they leave The Observer Group, Inc. Websites for another site, even if through a link, they should read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Statement solely applies to information collected by The Observer Group, Inc. Websites. The fact that we provide any external links is not meant to indicate that we endorse the linked company or its products or services.
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